Energy-saving product innovation powered by EcoFactor.
Client
Reliant Energy (NRG)
Date
Apr 2011 - Mar 2013
Services
Smart Home Solution
Role
Product Manager
Objectives
Expand the Smart Energy product catalog beyond digital insights to include hardware products that help users control energy spend
Launch a smart home/energy product to increase share of wallet with existing customers, attract new customers, and establish Reliant as a leading innovator in the smart energy space
Key Results
Increased customer retention by 11%
Managed multiple consumer web and smart home products
Key Outcomes
- Increased customer retention by 11%
- Managed multiple consumer web and smart home products
